Terms of Service

Last updated: July 9, 2026

Company Identity & Acceptance

These Terms of Service govern your use of plumequip (plumequip Logistics Limited) and its services. By accessing and using our website and services, you agree to be bound by these terms in their entirety. We reserve the right to modify these terms at any time, and your continued use of our services following any changes constitutes your acceptance of the new terms. If you do not agree with any part of these terms, you must cease using our services immediately.

Scope of Services

We provide comprehensive supply chain resilience solutions and vendor oversight capabilities designed specifically for container port operations at Kwai Tsing. Our platform enables real-time logistics coordination, supplier performance monitoring, and operational transparency across your entire supply chain network. We deliver data-driven insights and management tools to optimize container handling, reduce operational risks, and enhance vendor accountability. Our services are intended for authorized users operating within the container port logistics sector in Hong Kong and regional partners engaged in coordinated supply chain activities.

User Obligations

You agree to use our services only for lawful purposes and in accordance with applicable laws and regulations. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must not engage in unauthorized access, data manipulation, or any activity that could compromise the integrity of our systems or disrupt service availability for other users. We expect all users to conduct themselves professionally and to report any suspicious activity or security concerns immediately to our operations team.

Intellectual Property

All content, functionality, and materials available on our platform, including but not limited to software, databases, analytical tools, and documentation, are the exclusive property of plumequip Logistics Limited or our licensors. You are granted a limited, non-exclusive, non-transferable license to use these materials solely for the purpose of utilizing our services in accordance with these terms. You may not reproduce, distribute, modify, adapt, or create derivative works from any of our intellectual property without our prior written consent. Any unauthorized use of our intellectual property is strictly prohibited.

Limitations of Liability

Our services are provided on an "as-is" basis without warranties of any kind, either express or implied. We do not guarantee uninterrupted service availability or error-free operation. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services, regardless of whether such damages were foreseeable. We recommend maintaining independent backups of critical data and implementing redundant systems to mitigate operational risks.

Termination

We reserve the right to suspend or terminate your access to our services at any time and for any reason, including but not limited to violation of these terms, non-payment of fees, or suspected fraudulent activity. Upon termination, your right to use our services ceases immediately, and you must return or destroy any proprietary information in your possession. Any provisions that by their nature should survive termination, including intellectual property rights and limitation of liability clauses, shall remain in effect following termination of service.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these terms or our services shall be subject to the exclusive jurisdiction of the courts of Hong Kong. This choice of law provision ensures consistent application of our terms and provides a neutral legal framework for resolving disputes between parties.